Tomás P.
About Tomás P.
Tomás P. is an Operations Executive with extensive experience in sales and guest services across various hospitality and healthcare sectors. He currently works at Lucence in Palo Alto, California, where he manages office operations and collaborates with multiple teams to enhance service delivery.
Current Role at Lucence Health
Tomás P. serves as an Operations Executive at Lucence, a position he has held since 2021. In this role, he manages office operations for a CLIA-approved laboratory located in Palo Alto, California. His responsibilities include overseeing FedEx and Amazon accounts, ensuring smooth logistical operations. Tomás collaborates closely with Vice Presidents, General Supervisors, and Clinical Laboratory Scientists to enhance the visibility of liquid biopsy tests among commercial clients and clinics.
Previous Experience in Hospitality Management
Tomás P. has extensive experience in the hospitality industry, having worked at DoubleTree by Hilton in various roles. He served as Director of Sales & Marketing from 2007 to 2011, and prior to that, he was the Assistant Director of Sales from 2005 to 2007. His tenure at DoubleTree also included a position as Corporate Sales Manager from 2004 to 2005. Additionally, he worked as Front Desk & Guest Service Manager at Good Hospitality Services, Inc. in 2015.
Experience in Healthcare Administration
Tomás P. has experience in healthcare administration, having worked as a Patient Account Specialist at SHERLOQ Solutions from 2017 to 2018. He also held a position as Senior Process Executive at Cognizant from 2019 to 2020. His roles in these organizations involved managing patient accounts and ensuring efficient processes within healthcare settings.
Educational Background
Tomás P. holds a Master's Degree from American University and a Bachelor's Degree from The Catholic University of America. His educational background provides a strong foundation for his roles in operations and management across various industries, including hospitality and healthcare.
Collaboration and Financial Management Skills
In his current role at Lucence, Tomás P. partners with the HR team in Singapore to facilitate travel arrangements for the commercial sales team. He also acts as a liaison for TriNet, a benefits company in the Bay Area. His responsibilities include balancing accounts and reconciling monthly expenses with the Finance Team located in Singapore, showcasing his financial management skills.