Brandon Alexander
About Brandon Alexander
Brandon Alexander is a Remote Support professional with over seven years of experience at Lugg in the Eugene, Oregon area. He studied Computer Software Engineering at Lane Community College and has held various positions in customer support and management throughout his career.
Work at Lugg
Brandon Alexander has been employed at Lugg since 2017, serving in the role of Remote Support. His responsibilities include providing assistance and solutions to customers remotely, ensuring a smooth user experience. Lugg operates in the logistics sector, focusing on on-demand moving and delivery services. Brandon's position contributes to the company's commitment to customer satisfaction and operational efficiency.
Education and Expertise
Brandon studied Computer Software Engineering at Lane Community College from 2014 to 2016, where he completed a Transfer Degree to the University of Oregon. This educational background has equipped him with technical skills relevant to his current role in Remote Support. Prior to this, he graduated from Roseburg High School in 2011, earning his diploma.
Background
Brandon Alexander has a diverse work history that includes various roles in customer support and management. He worked at Roseburg Cinema 7 as an Assistant Manager from 2009 to 2013, where he gained experience in team leadership and customer service. Following this, he joined FCR, where he served as an Account Support Representative from 2013 to 2016 and later as a Team Lead until 2017.
Previous Employment Experience
Before joining Lugg, Brandon held multiple positions at FCR, starting as an Account Support Representative from 2013 to 2016. He advanced to the role of Team Lead from 2016 to 2017. His experience at FCR involved managing customer accounts and leading a team, which contributed to his skills in remote support and customer relations.