Amy Christofis
About Amy Christofis
Amy Christofis is a professional in Customer Success with extensive experience in the healthcare and benefits sectors. She has held various roles in notable companies and has been recognized for her contributions to the field, including being named one of the 'Top 25 Most Influential Women in Benefits Advising' in 2016.
Current Role at Luma Health
Amy Christofis currently serves as a Customer Success professional at Luma Health, a position she has held since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with the company's services. Her experience in customer success positions her to effectively address client needs and foster long-term relationships.
Previous Experience in Customer Success
Prior to her current role, Amy worked as a Senior Customer Success Manager at Buoy Health from 2021 to 2023. She also held the position of Client Account Executive at Connecture from 2016 to 2017. Additionally, she worked at ConnectedHealth as a Strategic Accounts professional from 2015 to 2016. These roles contributed to her expertise in managing client relationships and driving customer satisfaction.
Career Background in Financial Services
Amy has a strong background in financial services, having worked at Mesirow Financial in various capacities. She served as a Team Coordinator from 2007 to 2009 and as an Account Specialist/Benefit Analyst from 2009 to 2012. This experience provided her with valuable insights into benefits management and client coordination.
Educational Background
Amy Christofis studied at Cottey College, where she earned an Associate of Arts degree from 2001 to 2003. She continued her education at Anderson University from 2003 to 2005. Her academic background has equipped her with foundational knowledge that supports her professional endeavors.
Recognitions and Publications
In 2016, Amy was recognized by Employee Benefits Adviser as one of the 'Top 25 Most Influential Women in Benefits Advising.' She is also acknowledged as a public speaker and published author in the fields of healthcare, benefits, organizational culture, and employee engagement. These recognitions highlight her contributions to the industry and her commitment to sharing knowledge.