Kat Mittleider, MBA, Pmp
About Kat Mittleider, MBA, Pmp
Kat Mittleider is a Senior Product Manager specializing in communications, currently working at Luma Health. With extensive experience in product management across various healthcare and technology sectors, she has a strong background in enhancing operational efficiency and patient communication.
Work at Luma Health
Currently, Kat Mittleider serves as a Senior Product Manager for Communications at Luma Health. In this role, she focuses on enhancing operational staff productivity by providing tools that enable efficient resolution of patient issues. Her work emphasizes automating patient communication processes, which improves healthcare accessibility and efficiency. She has been with Luma Health since 2022, contributing to the organization's mission of improving patient experiences and outcomes.
Previous Experience at Amazon
Kat Mittleider has held multiple positions at Amazon, including Senior Product Manager for Resolutions in Hardlines and Heavy-Bulky Products and Services from 2019 to 2020, and Senior Product Manager for Amazon Pharmacy from 2020 to 2021. Additionally, she worked as a Program Manager for Resolutions in Amazon Home Services from 2017 to 2019. Her roles involved managing product strategies and enhancing customer service processes.
Background in Product Management
Kat Mittleider has extensive experience in product management, having worked at SightLife in various roles, including Senior Product Manager for Technology Services from 2014 to 2016 and Senior Manager for Product Portfolio from 2016 to 2017. She also served as Senior Product Manager for Member Experience at Sana from 2021 to 2022. Her background includes developing tools that empower patients to self-serve, thereby improving patient autonomy and satisfaction.
Education and Expertise
Kat Mittleider holds a Master of Business Administration (MBA) from Western Governors University, where she studied Business Administration and Management. She also earned a Master of Arts (MA) in Child, Couple, and Family Therapy from Antioch University Seattle. Additionally, she has a Bachelor of Science in Health Psychology from Bastyr University, with a research emphasis. Her educational background supports her expertise in healthcare communication and patient experience.
Career Development and Roles
Throughout her career, Kat Mittleider has held various roles that contributed to her professional development. She worked as an Outcomes Program Manager and Client Systems Manager at Pioneer Human Services from 2010 to 2014. These positions provided her with a foundation in program management and client services, which she has built upon in her subsequent roles in product management.