👩🏻💻 Maggie Hanlon, Pmp
About 👩🏻💻 Maggie Hanlon, Pmp
Maggie Hanlon is a Senior Manager of Operations at Luma Health, with a background in project management and customer success. She has held various roles in healthcare and education, and holds a Bachelor's degree in Information Science and a Master's degree in Management.
Current Role at Luma Health
Maggie Hanlon currently serves as Senior Manager of Operations at Luma Health. She has held this position since 2022, contributing to the company's operational strategies and management. Her role involves overseeing various operational processes and ensuring efficient service delivery.
Previous Positions at Luma Health
Maggie Hanlon previously worked at Luma Health in two roles. She served as Product Operations Manager from 2021 to 2022 and as Customer Success Manager from 2019 to 2020. In these positions, she focused on enhancing product operations and improving customer satisfaction.
Experience at University Health Network
Maggie Hanlon has extensive experience at University Health Network, where she held multiple roles. She worked as a Senior Project Analyst in the Connected Care team from 2015 to 2016 and later in the IT Transformation Team from 2016 to 2017. Additionally, she served as Project Analyst in Connected Care from 2012 to 2015 and as a Technical Project Manager at The Michener Institute of Education at UHN from 2017 to 2018.
Educational Background
Maggie Hanlon earned a Bachelor of Science degree in Information Science and Education from the University of Victoria, where she studied from 2008 to 2012. She furthered her education at the University of Toronto, obtaining a Master's degree in Management from 2013 to 2015.
Early Career Experience
Maggie Hanlon began her career as a Facilities Assistant at the Island Medical Program, University of Victoria, from 2007 to 2010. She also worked as a Systems Analyst at MAXIMUS BC for three months in 2011. These early roles provided her with foundational experience in operations and systems analysis.