Sandro Lyra Miranda
About Sandro Lyra Miranda
Sandro Lyra Miranda is a Technician Support Engineer with extensive experience in technical support and service desk management. He has been working at Nexa Tecnologia as a Supervisor De Service Desk since 2018 and has held various roles in Brazil and the United States since 2007.
Work at Nexa Tecnologia
Sandro Lyra Miranda has been employed at Nexa Tecnologia since 2018, where he holds the position of Supervisor De Service Desk. In this role, he oversees the service desk operations, ensuring efficient support for clients and managing a team of support engineers. His tenure at Nexa Tecnologia spans six years, during which he has contributed to enhancing service delivery and client satisfaction.
Previous Experience in Support Roles
Prior to his current position, Sandro worked at Spread Tecnologia as an Analista De Suporte Pleno from 2007 to 2008. His responsibilities included providing technical support and troubleshooting for clients. Additionally, he served as a Radio Operator Bilíngue at Mcdermott International Inc. from 2012 to 2016, where he utilized his bilingual skills to facilitate communication and support operations.
Photography Career at Kodak Winning Fotos
Sandro also has experience in the photography industry, having worked as a Fotógrafo at Kodak Winning Fotos from 2008 to 2009. During this year-long role in Bellevue, Washington, he was responsible for capturing and processing photographs, contributing to the company's visual documentation services.
Education at Universidade Vila Velha
Sandro has been studying at Universidade Vila Velha (UVV) since 2013. His education at this institution has provided him with a foundation in technical skills and knowledge relevant to his career in support engineering and technology.