Sona Desai
About Sona Desai
Sona Desai is a Customer Success Manager with extensive experience in account management, currently working at Luma Health and ia collaborative. She holds a Bachelor of Science degree from the University of the Pacific and has pursued additional studies at General Assembly.
Work at Luma Health
Sona Desai serves as a Customer Success Manager at Luma Health, a role she has held since 2019. In this position, she focuses on ensuring client satisfaction and optimizing the customer experience. Her work involves collaborating with clients to understand their needs and providing solutions that enhance their engagement with Luma Health's services. This role is based in San Francisco, California.
Work at ia collaborative
In addition to her role at Luma Health, Sona Desai has been an Account Manager at ia collaborative since 2018. Over the course of her six years at the company, she has developed strong relationships with clients and contributed to project management efforts. Her work in this Chicago-based position emphasizes client communication and project delivery.
Education and Expertise
Sona Desai earned a Bachelor of Science degree from the University of the Pacific, where she studied from 2008 to 2012. Prior to that, she attended the University of Washington for two years from 2006 to 2008. Additionally, she has been studying at General Assembly since 2015, further enhancing her skills and knowledge in her field.
Background
Sona Desai has a diverse educational background, having attended two universities before completing her degree. She has gained practical experience in customer success and account management roles, contributing to her professional development. Her career spans multiple locations, including Chicago and San Francisco.