Stephanie "Danielle" Chitty, M.Ed
About Stephanie "Danielle" Chitty, M.Ed
Stephanie 'Danielle' Chitty, M.Ed, serves as the Customer Support Manager at Lumen Learning, where she focuses on enhancing student success through educational technology. She has a background in political science and educational leadership, with previous roles in customer support and education.
Current Role at Lumen Learning
Stephanie 'Danielle' Chitty serves as the Customer Support Manager at Lumen Learning, a position she has held since November 2021. In this role, she focuses on enhancing customer experiences and providing support for educational technology solutions. Her responsibilities include overseeing customer support operations and ensuring that clients receive effective guidance and assistance.
Previous Experience at Lumen Learning
Prior to her current role, Danielle worked as a Customer Support Specialist at Lumen Learning for nine months in 2021. During this time, she contributed to customer support initiatives and assisted clients in navigating educational technology tools. Her experience in this position laid the groundwork for her advancement to the managerial role.
Background in Education and Training
Danielle has a diverse background in education and training. She worked as a Training and Support Specialist at Hawkes Learning from 2019 to 2020, where she focused on providing training and support to clients. Additionally, she served as a VPK Lead Teacher and AM Supervisor at Kiddie Academy from 2017 to 2019, contributing to early childhood education in the Jacksonville, Florida area.
Educational Qualifications
Danielle obtained her Bachelor's degree in Political Science and Government from the University of Florida, completing her studies from 2014 to 2016. She furthered her education by earning a Master's degree in Educational Leadership and Administration from the same institution, which she completed from 2017 to 2019. Her academic background supports her focus on educational technology and student success.
Passion for Student Success
Danielle is dedicated to implementing educational technology to enhance student success across K-12 and higher education sectors. She is passionate about providing professional development and guidance to clients, aiming to improve educational outcomes. Her commitment to student success is evident in her career choices and the roles she has undertaken.