Paari Krishna
About Paari Krishna
Paari Krishna is a seasoned professional in customer success and AI automation, currently serving as Co-Founder and Managing Director at Breakthrough Customer Success. With extensive experience across various industries, he has significantly contributed to the growth of multiple organizations, including AutoLeap and Affirm.
Current Role at Luminai
Paari Krishna currently serves in the role of Customer Success - AI Automation at Luminai, a position he has held since 2023. His responsibilities include building automation implementation and expansion functions, particularly focusing on mission-critical work in the healthcare and financial services sectors. This role emphasizes the importance of customer success in leveraging AI technologies to improve service delivery and operational efficiency.
Previous Experience in Customer Success
Prior to his current role, Paari Krishna held several positions in customer success and operations. He worked as VP of Customer Experience at AutoLeap from 2021 to 2022, where he contributed to significant growth in annual recurring revenue (ARR). He also served as Director of Merchant Success at Affirm, Inc. from 2019 to 2021, where he played a crucial role in scaling customer success and account management functions, leading to an increase in ARR from $10MM to over $60MM.
Leadership Roles in Non-Profit and Consulting
Paari Krishna has experience in leadership roles within both non-profit and consulting sectors. He was the Associate Director - Chief of Staff & Partnerships at SNEHA from 2016 to 2017, focusing on health and nutrition initiatives. Additionally, he worked as a Strategy Consultant at Bain & Company from 2013 to 2016, where he spent two years in Toronto and one year in Mumbai, providing strategic insights to various clients.
Educational Background
Paari Krishna studied at Ivey Business School at Western University, where he earned a Bachelor of Arts degree in Honors Business Administration. This educational background provided him with a strong foundation in business principles and strategic thinking, which he has applied throughout his career in various leadership roles.
Entrepreneurial Ventures
In addition to his corporate roles, Paari Krishna is involved in entrepreneurial ventures. He co-founded Storyverse in 2023, focusing on innovative solutions in the market. He also bootstrapped an AI/SaaS startup aimed at assisting fiction authors in growing their following, showcasing his commitment to leveraging technology for creative industries.