Alissa Benson
About Alissa Benson
Alissa Benson is an Associate Operations Assistant at Lutron Electronics in Coopersburg, Pennsylvania, with a background in customer service and production line leadership.
Current Position at Lutron Electronics
Alissa Benson is currently serving as an Associate Operations Assistant at Lutron Electronics in Coopersburg, Pennsylvania, United States. In this role, she plays a vital part in ensuring the smooth execution of various operational tasks. She manages and updates information for NAFTA compliance and works closely with customer service and freight carriers to streamline operations. Additionally, she handles the authorization of re-deliveries, liftgate, and re-consignment charges, showcasing her commitment to optimizing logistics.
Previous Experience at Lutron Electronics
Alissa Benson accumulated valuable experience at Lutron Electronics through her previous roles. She served as a Customer Service Liaison from 2007 to 2008, where she honed her skills in customer relations. Prior to that, she worked as a Production Line Leader from 2005 to 2006, where she gained significant hands-on experience in production operations. Both roles were based in Coopersburg, Pennsylvania, United States.
Educational Background
Alissa Benson studied Business at the University of Phoenix from 2011 to 2015. This four-year academic journey provided her with a solid foundation in business principles, equipping her with the knowledge and skills necessary to excel in her professional career. Her education has directly contributed to her ability to manage complex operations and projects at Lutron Electronics.
Role in Implementing Oracle-based System
At Lutron Electronics, Alissa Benson played a key role in implementing an Oracle-based computer system. This initiative improved the company’s operational efficiency and data management capabilities. Her involvement in this project highlights her proficiency in handling large-scale technical systems and showcases her dedication to continuous improvement in operational processes.
Optimization of Shipping Processes
In her current role, Alissa Benson is responsible for optimizing shipping processes at Lutron Electronics. She effectively converts heavy air shipments to ground shipments, aiming to improve cost efficiency. Additionally, she coordinates the movement of training kits across the US for sales and marketing purposes, ensuring timely and accurate deliveries. Her efforts contribute significantly to logistical efficiency within the organization.