An Wang
About An Wang
An Wang is a Field Service Engineer at Lutron Electronics in Coopersburg, Pennsylvania, with over 15 years of experience.
Title at Lutron Electronics
An Wang holds the position of Field Service Engineer at Lutron Electronics. Based in Coopersburg, Pennsylvania, he provides specialized on-site technical support and maintenance for the company's products. His role is critical in ensuring the operational efficiency of Lutron's electronic systems and customer satisfaction.
Education and Expertise
An Wang obtained a Bachelor of Applied Science from Thomas Edison State University. His academic background equips him with the foundational knowledge required for his technical responsibilities. Over his career, he has developed an extensive expertise in troubleshooting and repairing complex electronic systems, enabling him to effectively address and resolve technical issues encountered by clients.
Experience in Field Service Engineering
With over 15 years of experience at Lutron Electronics, An Wang has a deep understanding of field service engineering. His role involves providing on-site support, which includes diagnosing and repairing electronic systems, thereby ensuring that Lutron's products function optimally. His long tenure at the company is a testament to his capability and reliability in the field.
Customer Service Skills
An Wang has a strong background in customer service, vividly demonstrated through his consistent efforts to ensure client satisfaction. His problem-solving skills enable him to address customer issues promptly and effectively. This aspect of his role is essential in maintaining the trust and confidence of Lutron's customers.
Mentoring New Engineers
An Wang is also experienced in training and mentoring new field service engineers at Lutron Electronics. His guidance helps new recruits develop the necessary skills and knowledge to succeed in their roles. This mentoring role underscores his proficiency and leadership within the field service engineering team.