Bob Dreabit
About Bob Dreabit
Bob Dreabit is a Technical Support Supervisor at Lutron Electronics with a background in Information Technology and Electrical Construction Technology.
Title
Bob Dreabit holds the position of Technical Support Supervisor. He currently works at Lutron Electronics, a role he has been fulfilling since December 2019.
Education and Expertise
Bob Dreabit earned a Bachelor of Science (B.S.) in Management of Information Technology from DeSales University, where he studied from 2010 to 2016. He also holds an Associate's degree in Electrical Construction Technology from Luzerne County Community College, which he attained between 2006 and 2008. During his career, he has developed expertise in utilizing Salesforce and Tethr for customer data gathering.
Technical Support Supervisor at Lutron Electronics
In his role at Lutron Electronics, Bob Dreabit focuses on designing data frameworks specifically intended for support data. He leverages COGNOS to build dashboards for sharing new insights, and he has established effective processes for handling systemic issues and responding to data requests to enable actionable insights.
Background in Information Technology Management
Bob Dreabit's background in Information Technology Management, coupled with his hands-on experience in electrical construction technology, provides him with a well-rounded understanding of technical support and data management. His education and professional roles have equipped him with the necessary skills to excel in his current role at Lutron Electronics.