Claude Bouchard
About Claude Bouchard
Claude Bouchard is a Sr. Technical Applications Representative at Lutron Electronics in Las Vegas, NV, with over 30 years of experience in various roles across multiple companies.
Current Role at Lutron Electronics
Claude Bouchard currently serves as a Sr. Technical Applications Representative at Lutron Electronics. He has been with the company for over five years, starting his tenure in August 2018. Based in Las Vegas, NV, Claude plays a significant role in addressing high-level technical problems and improving processes within the company. His expertise in problem resolution and excellent communication skills contribute to his effective performance in this position.
Previous Experience at Asurion
Before joining Lutron Electronics, Claude Bouchard worked at Asurion, a technology services company, for a decade. He began his journey at Asurion as a Quality Assurance Analyst from 2007 to 2008 in Sterling, VA. After a year, he advanced to the role of Sr. Analyst-Product and held this position for ten years, contributing to product analysis and quality assurance tasks until 2018.
Experience with ISEC, Inc.
Claude worked at ISEC, Inc. for 12 years, from 1995 to 2007, in Columbia, MD. During his time at ISEC, Inc., he held the dual role of Marketing Coordinator and Office Manager. His responsibilities included managing marketing initiatives and office operations, showcasing his versatility and capability in handling multifaceted roles.
Customer Service Experience at Visa
Claude's career includes an extensive period at Visa, where he served as a Customer Service Supervisor from 1984 to 1995. His work spanned over 11 years in San Mateo, CA, and Owings Mills, MD. He was responsible for supervising customer service operations, highlighting his ability to manage teams and ensure customer satisfaction.
Educational Background
Claude Bouchard studied Merchandising at the College of San Mateo, where he achieved an Associate of Arts (AA) degree. His educational background contributes to his comprehensive understanding of business and marketing, supporting his various professional roles throughout his career.