Donovan Wright
About Donovan Wright
Donovan Wright is a Technical Applications Specialist at Lutron Electronics in Coopersburg, Pennsylvania, with a background in psychology and extensive experience in technical support and counseling roles.
Current Role at Lutron Electronics
Donovan Wright currently serves as a Technical Applications Specialist at Lutron Electronics in Coopersburg, Pennsylvania. In this role, he focuses on resolving technological issues and emergencies related to luxury residential lighting control systems, emphasizing the importance of communication in troubleshooting procedures to assist end users effectively.
Professional Experience at Lutron Electronics
Donovan Wright joined Lutron Electronics in 2018 and has held several positions over the years. He first worked as a Technical Applications Representative from 2018 to 2020, then was promoted to Senior Technical Applications Representative from 2020 to 2021. His experience includes developing advanced troubleshooting procedures that significantly reduced company costs and collaborating with colleagues to address technical issues on both current and legacy systems.
Past Employment
Before joining Lutron Electronics, Donovan Wright gained valuable experience working as a Family Based Counselor at MCC Warwick Family Services from 2015 to 2018. He also served as an Independent Contractor at Delta-T Group in Bryn Mawr, Pennsylvania, for eight months from 2014 to 2015. These roles helped him develop a strong foundation in communication and problem-solving skills.
Educational Background
Donovan Wright holds an MS in Psychology: Human Factors from the University of Idaho, completed between 2018 and 2020. He also has a BA in Psychology from Duquesne University, where he studied from 2010 to 2014. His educational background equips him with a thorough understanding of human behavior, which he applies in his technical roles to improve user experience and system efficiency.