Ismail Bilal
About Ismail Bilal
Ismail Bilal is a Customer Engineer at Lutron Electronics in Toronto, Ontario, Canada, with a background in sales and customer service roles at various companies and a Bachelor of Technology from McMaster University.
Current Role at Lutron Electronics
Ismail Bilal currently holds the position of Customer Engineer at Lutron Electronics in Toronto, Ontario, Canada. He started working at Lutron Electronics in August 2019. In his role, he focuses on addressing customer technical inquiries and ensuring customer satisfaction with Lutron's products and services.
Past Experience at CDI Computer Dealers Inc.
In 2014, Ismail Bilal worked as a Corporate Account Manager at CDI Computer Dealers Inc. for 5 months. During his tenure, he managed corporate accounts, contributing to business development and customer relationships.
Technical Sales Expertise at SMT Direct Marketing Inc.
Ismail Bilal served as a Technical Sales Consultant and Direct Marketing Associate at SMT Direct Marketing Inc. from 2013 to 2015. His role involved engaging clients in direct marketing initiatives and providing technical sales consultancy, helping the company achieve its sales targets.
Sales Customer Service Role at Voxdata
From 2012 to 2013, Ismail Bilal worked as a Sales Customer Service Representative at Voxdata. Over the course of 1 year, he managed customer interactions, ensuring client satisfaction and contributing to the overall sales performance of the company.
Educational Background at McMaster University
Ismail Bilal attended McMaster University, where he earned a Bachelor of Technology degree across multiple terms. He studied there from 2016 to 2019, 2019 to 2021, and 2020 to 2022. His education provided him with a robust technological foundation relevant to his professional roles.
Early Education at Seneca College and Westminster School
Ismail Bilal's educational journey includes 3 years at Seneca College from 2011 to 2014 and 6 years at Westminster School from 2005 to 2011. These formative years set the foundation for his higher education pursuits and professional career.