Joseph Mc Cue
About Joseph Mc Cue
Joseph Mc Cue is a Senior Technical Applications Representative at Lutron Electronics in Coopersburg, Pennsylvania, with a background in Computer Information Systems and Philosophy from King's College.
Current Role at Lutron Electronics
Joseph Mc Cue currently serves as a Senior Technical Applications Representative at Lutron Electronics. In this role, he is responsible for providing remote assistance to Lutron certified installers, aiding them in the installation and programming of residential lighting systems. His expertise includes troubleshooting a variety of Lutron RF devices such as dimmers, switches, shades, and signal repeaters. Additionally, he advises on network-related issues and setups associated with Lutron residential lighting systems. Joseph has been working in this position since November 2021 in Coopersburg, Pennsylvania.
Previous Experience at Lutron Electronics
Before his current role, Joseph Mc Cue worked as a Technical Support Representative at Lutron Electronics from 2019 to 2021. During his tenure in Coopersburg, Pennsylvania, he was instrumental in providing technical support for Lutron's product line, troubleshooting issues, and assisting with customer inquiries. His experience in this position laid the groundwork for his advancement to Senior Technical Applications Representative.
Technical Support Experience at Continental
Prior to joining Lutron Electronics, Joseph Mc Cue worked at Continental as TTS Technical Support from 2018 to 2019. In this role, based in the Allentown, Pennsylvania area, he provided technical assistance and support for various technologies. His responsibilities included diagnosing and resolving technical issues, enhancing his skills in technical support and customer service.
Educational Background in Computer Information Systems and Philosophy
Joseph Mc Cue holds a Bachelor's Degree in Computer Information Systems with a minor in Philosophy from King's College. He completed his degree from 2012 to 2016. His educational background provides a solid foundation in both theoretical and practical aspects of computer systems, as well as critical thinking and analytical skills derived from his study of philosophy.