Kevin Borst

Customer Service Manager @ Lutron Electronics

About Kevin Borst

Kevin Borst is the Customer Service Manager at Lutron Electronics, where he has worked for over 25 years, transitioning from technical roles to his current managerial position.

Current Title and Role at Lutron Electronics

Kevin Borst serves as the Customer Service Manager at Lutron Electronics. With over 25 years of experience at the company, he brings a wealth of expertise in both engineering and customer service to his current role. His responsibilities include overseeing the customer service team, ensuring high levels of customer satisfaction, and managing day-to-day operations to align with Lutron Electronics' standards of excellence.

Previous Roles at Lutron Electronics

Kevin Borst has an extensive history with Lutron Electronics, holding various technical and engineering positions throughout his tenure. From 1997 to 1999, he worked as an Electronics Technician. He then transitioned to Engineering Technician from 1999 to 2002, followed by a role as Senior Engineering Technician from 2002 to 2004. From 2004 to 2008, he served as an Engineering Specialist, and from 2008 to 2014, he worked as an Associate Engineer. His career at Lutron Electronics has been marked by a steady progression through increasingly responsible positions.

Educational Background in Electrical and Electronics Engineering

Kevin Borst's educational background includes a degree in Electrical and Electronics Engineering from Lincoln Tech. This formal education laid the foundational knowledge necessary for his various technical roles at Lutron Electronics. His expertise in this field has contributed significantly to his success in both engineering and managerial capacities within the company.

Career Transition from Engineering to Management

Kevin Borst has successfully transitioned from technical roles to a managerial position over his long tenure at Lutron Electronics. Beginning his career as an Electronics Technician, he moved through several engineering roles such as Engineering Technician, Senior Engineering Technician, Engineering Specialist, and Associate Engineer. This diverse experience across different technical disciplines prepared him well for his current role as Customer Service Manager, where he now applies his engineering expertise to optimize customer service operations.

Long-Term Career at Lutron Electronics

Having been with Lutron Electronics for over 25 years, Kevin Borst exemplifies long-term commitment and career growth within a single organization. Starting as an Electronics Technician in 1997, he has progressed through various positions to become the Customer Service Manager. His extensive experience within the company has equipped him with a comprehensive understanding of both technical and managerial aspects, making him a valuable asset to Lutron Electronics.

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