Micah Martin
About Micah Martin
Micah Martin is the Product Quality Manager at Lutron Electronics in the Raleigh-Durham, North Carolina Area, with extensive experience in customer engineering and field applications.
Current Role at Lutron Electronics
Micah Martin currently holds the title of Product Quality Manager at Lutron Electronics, located in the Raleigh-Durham, North Carolina area. In this role, Micah focuses on maintaining high standards of product quality and customer satisfaction. Responsibilities include managing commissioning paperwork approvals for East Coast representatives and service providers, and acting as a primary contact for technical support related to Lutron's Vive product.
Career at Lutron Electronics
Micah Martin has accrued extensive experience at Lutron Electronics, with roles that include Customer Engineer from 2014 to 2016 and Senior Field Application Specialist from 2011 to 2014. During this tenure, Micah enhanced skills in field service applications and customer engineering, contributing to the company's operations in the Raleigh-Durham, North Carolina area. As of September 2016, Micah transitioned to Product Quality Manager, underscoring a deep-rooted commitment to the firm's growth and customer needs.
Previous Experience
Before joining Lutron Electronics, Micah Martin served as a Field Service Engineer at Videojet from 2006 to 2011 in York, Pennsylvania. Prior to that, Micah spent six years in the US Navy as a Fire Controlman, stationed in Norfolk, Virginia. These roles laid the foundation for a robust technical and engineering skill set, fostering a career built on precision, reliability, and service.
Educational Background
Micah Martin's educational background includes a Bachelor's Degree in Business Management from the University of Phoenix, completed from 2011 to 2015. Additionally, Micah earned an Associate of Arts (AA) degree in Design and Visual Communications from the same institution, studied from 2008 to 2010. This educational foundation supports a blend of business acumen and communication skills essential for effective product management and quality assurance.
Training and Development Contributions
Micah Martin has led numerous training sessions for new field service employees, sales representatives, and apprentices on Lutron technology and Vive lighting control systems. These sessions range from 3 to 8 hours and can accommodate from 9 to 65 participants. Utilizing various presentation technologies, Micah ensures that trainees are well-prepared to handle the technical and operational demands of Lutron products and services.