Tiffany Garganta
About Tiffany Garganta
Tiffany Garganta is a Customer Education Specialist at Lutron Electronics in Coopersburg, Pennsylvania, with over a decade of experience in the electrical and electronic manufacturing industry. She has a strong background in sales and customer service, supported by a marketing degree from Penn State University.
Current Role at Lutron Electronics
Tiffany Garganta currently serves as a Customer Education Specialist at Lutron Electronics in Coopersburg, Pennsylvania. In this role, she is responsible for educating customers on the use and benefits of Lutron's products. Her expertise in customer service and sales, gained over a decade-long career, informs her approach to customer education. She utilizes her comprehensive knowledge to ensure customers fully understand and can effectively use Lutron’s electrical and electronic products.
Previous Role at Lutron Electronics
Before becoming a Customer Education Specialist, Tiffany Garganta worked at Lutron Electronics as an Inside Sales Specialist from 2017 to 2020. During her tenure as an Inside Sales Specialist, she was based in Coopersburg, Pennsylvania. In this role, she focused on sales strategies, customer interactions, and building client relationships, laying the foundation for her subsequent role in customer education.
Experience at Wegmans Food Markets
Tiffany Garganta gained significant experience in retail management while working at Wegmans Food Markets. From 2011 to 2017, she served as a Team Lead in Allentown, Pennsylvania. This role involved managing team operations, ensuring high standards of customer service, and overseeing day-to-day retail activities. Her experience at Wegmans honed her skills in team leadership and customer service, which she later applied in her roles at Lutron Electronics.
Educational Background at Penn State University
Tiffany Garganta earned a Bachelor's degree in Marketing from Penn State University, where she studied from 2001 to 2005. Her education in marketing laid the groundwork for her career in sales and customer service. The knowledge gained during her time at Penn State University has been instrumental in her professional journey, particularly in understanding market dynamics and customer behavior.
Industry Expertise
With over a decade of experience in the electrical and electronic manufacturing industry, Tiffany Garganta possesses expertise in several key areas. These include customer service, retail, sales, sales management, and recruiting. Her background in sales is particularly strong, bolstered by her marketing education and hands-on experience in both sales and customer education roles. This diverse skill set makes her a valuable asset in her current position at Lutron Electronics.