Tiffany Long
About Tiffany Long
Tiffany Long is a Customer Service Coordinator at Lutron Electronics in Las Vegas, Nevada, with over 18 years of experience in customer service and loyalty roles.
Current Role at Lutron Electronics
Tiffany Long serves as the Customer Service Coordinator at Lutron Electronics. Based in Las Vegas, Nevada, she has been with the company for over eight years since May 2015. Her extensive experience in customer service makes her a valuable asset to the team, ensuring client needs and concerns are met efficiently.
Experience with Zappos Family of Companies
Tiffany Long has an extensive background with the Zappos Family of Companies, where she worked in multiple roles over an eight-year period. Starting as a Customer Loyalty Representative from 2005 to 2009, she advanced to Customer Loyalty Team Lead from 2009 to 2011. She then served as Customer Loyalty Supervisor from 2011 to 2015. Her tenure at Zappos provided her with a deep understanding of customer relations and loyalty programs.
Educational Background
Tiffany Long holds a Bachelor of Arts (B.A.) in Broadcast Journalism from the University of Nevada-Las Vegas, where she studied from 2004 to 2005. She also attended the University of Nevada-Reno from 2001 to 2003, focusing on Journalism. Earlier, she completed an Associate's degree in General Studies from the College of Southern Nevada, attending from 1999 to 2001.
Early Career in Customer Service
Tiffany Long began her career in customer service as a Reservations Agent at OB Sports Golf Management, where she worked from 2004 to 2006. This role provided her with initial experience in handling customer inquiries and reservations, laying the foundation for her subsequent roles in customer service and loyalty programs.
Media Industry Experience
Tiffany Long has experience in the media industry, having worked at KSNV-TV in multiple capacities. She served as a Corporate Administrative Assistant to the Business Manager/Controller from 2003 to 2004 and as a Corporate Runner from 2004 to 2005. These roles gave her insights into corporate operations and administrative support within a media environment.