Sage Swan
About Sage Swan
Sage Swan is a Customer Service Representative at Lyons National Bank, where they have worked since 2021. With a background in Environmental Studies and extensive experience in banking and cash handling, they possess strong skills in risk management and branch operations.
Work at Lyons National Bank
Sage Swan has been employed at Lyons National Bank as a Customer Service Representative since 2021. In this role, she is responsible for running branch operations, performing day-to-day functions, and analyzing reports to identify opportunities for branch prosperity. Her experience includes extensive servicing of ATMs, demonstrating proficiency in this area. Swan's role involves direct interaction with customers, ensuring their needs are met while maintaining high standards of service.
Education and Expertise
Swan has a diverse educational background. She studied Environmental Studies at the State University of New York College at Potsdam for one year from 2010 to 2011. She also attended Finger Lakes Community College for two years, where she pursued an undeclared major. Additionally, she earned a Bachelor of Arts in Communication from the State University of New York Cortland, studying from 2011 to 2014. Swan has furthered her education by studying Spanish at Monroe Community College in 2013. Her expertise includes risk management, with a focus on identifying operational risks and developing solutions.
Background
Swan has a varied professional background, having worked in different capacities within the banking and service industries. Prior to her current position, she worked at KeyBank as a Relationship Manager for five years and served as an Assistant Manager at Citizens Bank. Her experience also includes roles as a Personal Banker Universal at Citizens Bank and a Stand Attendant at Delaware North Companies. Additionally, she has worked as a Teaching Assistant and a Radio Producer/Host at SUNY Cortland.
Achievements
Swan possesses over six years of cash handling experience, with four years specifically in a retail banking environment. She is a public notary, skilled in notarizing documents and understanding the legal requirements associated with this role. Swan has demonstrated leadership skills, being comfortable as both an individual contributor and a working leader on various projects and programs. Her ability to analyze reports and identify missed opportunities contributes to her effectiveness in branch operations.