Betsy R.
About Betsy R.
Betsy R. serves as the Product Director for Customer Retention at M-KOPA, where she has worked since 2024. She has held various roles at M-KOPA and McKinsey & Company, focusing on finance, data strategy, and customer retention.
Current Role at M-KOPA
Betsy R. currently serves as the Product Director of Customer Retention at M-KOPA, a position she has held since 2024. In this role, she focuses on developing strategies to enhance customer loyalty and retention, ensuring that M-KOPA continues to meet the needs of its customer base. Her experience in this area is supported by her previous roles within the company.
Previous Positions at M-KOPA
Betsy R. has held multiple positions at M-KOPA. She was the Director of Customer Retention from 2021 to 2024, where she led initiatives aimed at improving customer engagement. Prior to that, she served as Head of Data & Strategy from 2019 to 2020, and as Chief of Staff to the CEO from 2017 to 2019. Her earlier role at M-KOPA was as Head of Strategic Finance in 2020.
Experience at McKinsey & Company
Betsy R. worked at McKinsey & Company from 2014 to 2017. She began as a Business Analyst from 2014 to 2016, where she contributed to various client projects. She then advanced to the position of Senior Business Analyst from 2016 to 2017, further developing her analytical and strategic skills in a consulting environment.
Educational Background
Betsy R. earned her Bachelor of Science (B.S.) in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology (MIT) from 2010 to 2014. During her time at MIT, she engaged in various research and teaching assistant roles, enhancing her technical knowledge and practical skills.
Research and Teaching Experience
Betsy R. has experience in research and teaching roles during her academic career. She worked as an Undergraduate Research Assistant at both TU Delft and the MIT Media Lab/Center for Future Civic Media. Additionally, she served as a Teaching/Lab Assistant in the MIT EECS department, where she supported undergraduate students in their studies.