Dan Stoker

Head Of Device Operations @ M-KOPA

About Dan Stoker

Dan Stoker serves as the Head of Device Operations at M-KOPA Solar, where he has worked since 2015. He has a background in supply chain management and holds a Master's degree in International Development from the School of Oriental and African Studies, U. of London.

Work at M-KOPA Solar

Dan Stoker has served as the Head of Device Operations at M-KOPA Solar since 2015. In this role, he has developed a robust after-sales support framework that enhances customer satisfaction and retention. He has also played a key role in optimizing the supply chain network, focusing on transportation and materials management. His responsibilities include managing device diagnostics and repairs, ensuring efficient product lifecycle management. Additionally, he implemented a comprehensive quality management system that significantly reduces product defects and associated costs. Stoker has contributed to the strategic planning and execution of returns management processes, which has improved operational efficiency.

Previous Experience at Accenture

Before joining M-KOPA Solar, Dan Stoker worked at Accenture in various roles. He served as a Supply Chain Operations Consultant from 2010 to 2013, where he focused on supply chain strategies in the UK. Following this, he held the position of Supply Chain Strategy Manager from 2013 to 2015, further developing his expertise in supply chain management. Earlier in his career at Accenture, he worked as a Supply Chain Analyst from 2007 to 2010. His diverse roles at Accenture provided him with a strong foundation in supply chain operations and strategy.

Education and Expertise

Dan Stoker holds a Master's Degree in International Development (Violence Conflict & Development) from the School of Oriental and African Studies, University of London, which he completed from 2002 to 2003. He also earned a Bachelor's Degree with First Class honors from The University of Manchester, studying from 1998 to 2001. Stoker completed his A-Levels at Tonbridge School from 1992 to 1997. His educational background equips him with a solid understanding of international development issues, which complements his extensive experience in supply chain management.

Early Career at Eastside Consulting

Dan Stoker began his professional career as a Junior Consultant at Eastside Consulting in 2007, where he worked for four months. This early experience provided him with insights into consulting practices and laid the groundwork for his subsequent roles in supply chain management at Accenture. His time at Eastside Consulting contributed to his understanding of operational strategies and client engagement.

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