Linda Dayo
About Linda Dayo
Linda Dayo is a Customer Service Representative at M-KOPA Solar in Nairobi, Kenya, where she has worked since 2020. She holds a Diploma in Early Childhood Education and Teaching from Kenyatta University, which she attended from 2009 to 2014.
Work at M-KOPA
Linda Dayo has been employed at M-KOPA Solar as a Customer Service Representative since 2020. In this role, she is responsible for addressing customer inquiries and providing support related to the company's solar energy products and services. Her position is based in Nairobi, Kenya, where she contributes to enhancing customer satisfaction and engagement.
Education and Expertise
Linda Dayo studied at Kenyatta University, where she focused on Early Childhood Education and Teaching. She completed her studies and earned a Diploma of Education between 2009 and 2014. This educational background equips her with skills relevant to communication and customer interaction, which are essential in her current role.
Background
Linda Dayo has a background in education, having pursued her studies in Early Childhood Education and Teaching. Her transition into customer service reflects her ability to apply her educational skills in a practical setting, particularly in engaging with diverse customer needs.
Professional Experience
Since joining M-KOPA Solar in 2020, Linda Dayo has accumulated four years of experience in customer service. Her role involves direct interaction with customers, providing information, and resolving issues related to solar energy solutions. This experience has contributed to her professional development in the customer service sector.