Nelson Talemwa
About Nelson Talemwa
Nelson Talemwa is a Customer Service Representative at M-KOPA Solar in Kampala, Uganda, where he has worked since 2019. He holds a Bachelor's degree in Public Administration and Management from Uganda Christian University, which he completed in 2018.
Work at M-KOPA
Nelson Talemwa has been employed at M-KOPA Solar since 2019, serving as a Customer Service Representative. In this role, he is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. M-KOPA Solar is known for its innovative solutions in solar energy, particularly in East Africa. Talemwa's work contributes to the company's mission of improving access to energy for underserved communities.
Education and Expertise
Nelson Talemwa studied at Uganda Christian University, where he earned a Bachelor's degree in Public Administration and Management. His studies spanned from 2015 to 2018, equipping him with knowledge in public service, management principles, and administrative practices. This educational background supports his role in customer service, enabling him to effectively manage customer relations and service delivery.
Background
Nelson Talemwa is based in Kampala, Uganda, where he has developed his career in customer service. His experience at M-KOPA Solar over the past five years has allowed him to gain insights into the renewable energy sector and customer engagement strategies. His work is integral to the company's operations in East Africa, where customer service plays a crucial role in business success.