Olayide Obe
About Olayide Obe
Olayide Obe is a Sales Support Administrator at M-KOPA in Lagos, Nigeria, where he has worked since 2020. He previously served as a Customer Service Representative at Jumia Nigeria and holds a Bachelor's degree in Mass Communication from Bowen University and is pursuing a Master's degree in Mass Communication/Advertising at the University of Lagos.
Work at M-KOPA
Olayide Obe has been employed at M-KOPA as a Sales Support Administrator since 2020. In this role, Obe is responsible for providing essential support to the sales team, ensuring efficient operations and customer satisfaction. M-KOPA is known for its innovative solutions in providing affordable energy products to underserved communities in Africa. Obe's tenure at the company spans four years, during which time he has contributed to enhancing sales processes and customer interactions in Lagos, Nigeria.
Previous Experience at Jumia Nigeria
Before joining M-KOPA, Olayide Obe worked at Jumia Nigeria as a Customer Service Representative from 2019 to 2020. His role involved addressing customer inquiries and resolving issues to enhance the overall customer experience. This position allowed Obe to develop skills in customer relations and service management, contributing to his professional growth in the e-commerce sector.
Education and Expertise
Olayide Obe holds a Bachelor's degree in Mass Communication from Bowen University, Iwo, which he completed from 2014 to 2017. He is currently pursuing a Master's degree in Mass Communication/Advertising at the University of Lagos, with an expected completion date in 2021. This educational background provides Obe with a solid foundation in communication strategies and media relations, which are essential in his current role.
Background
Olayide Obe has a background in mass communication, which has shaped his career in customer service and sales support. His education and work experience reflect a commitment to understanding consumer needs and enhancing service delivery. Obe's professional journey illustrates a focus on communication and customer engagement, essential components in the industries he has worked in.