Carolyn Hewitt Dutton
About Carolyn Hewitt Dutton
Carolyn Hewitt Dutton is a Customer Support Manager at M24Seven, where she has worked since 2018. She has extensive experience in project management and customer support, having previously held roles at BLM for 15 years.
Current Role at M24Seven
Carolyn Hewitt Dutton has been serving as the Customer Support Manager at M24Seven since 2018. In this role, she focuses on enhancing customer delivery and support excellence. Her responsibilities include overseeing customer support operations and ensuring high-quality service for clients. Based in Manchester, United Kingdom, she has contributed to the company's commitment to customer satisfaction.
Previous Experience at BLM
Before her current position, Carolyn worked at BLM from 1992 to 2007, where she held the roles of Project Manager and IT Support Manager. Over her 15 years at BLM in Manchester, she gained extensive experience in project management and IT support, contributing to the firm's operations in the Legal industry. Her tenure at BLM provided her with a solid foundation in managing complex projects and supporting technology needs.
Education and Qualifications
Carolyn studied at Basingstoke Technical College, where she earned a Diploma in Business in Finance from 1985 to 1988. Additionally, she pursued further studies in Information Technology at various institutions. Her educational background equips her with the necessary skills for her roles in customer support and project management.
Skills and Expertise
Carolyn possesses skills in strategic planning and project management, particularly in customer delivery and support excellence. She has a natural ability to lead and develop high-performing teams. Her experience spans both the Legal and Managed Service Provider (MSP) industries, showcasing her versatility and capability in diverse environments.