Nicola Hough
About Nicola Hough
Nicola Hough is an experienced Account Director currently working at M247 in London, United Kingdom. She has held various roles in client management across several companies, including Alternative Networks and Daisy Group, accumulating over 15 years of experience in the telecommunications sector.
Work at M247
Nicola Hough has been employed at M247 since 2019, holding the position of Account Director. In this role, she is responsible for managing client relationships and driving account growth. Additionally, she serves as a Senior Account Manager, where she focuses on delivering tailored solutions to meet client needs. Her tenure at M247 has been marked by her commitment to enhancing customer satisfaction and fostering long-term partnerships.
Previous Experience at Alternative Networks
Nicola Hough worked at Alternative Networks, which is part of the Daisy Group, in various capacities. She served as Key Client Manager from 2006 to 2013, where she managed key accounts and developed client strategies. Following this role, she transitioned to Major Client Manager from 2012 to 2017, further enhancing her expertise in client management. Her experience at Alternative Networks contributed significantly to her professional development in the telecommunications sector.
Experience at Eurodata Systems
Before her time at Alternative Networks, Nicola Hough worked at Eurodata Systems as an Internal Client Manager from 1999 to 2006. In this role, she was responsible for managing internal client relationships and ensuring service delivery. This position provided her with foundational skills in client management and operational processes, which she later applied in her subsequent roles.
Role at Daisy Group
Nicola Hough held the position of Client Manager at Daisy Group from 2017 to 2019. During her time there, she focused on managing client accounts and ensuring their needs were met effectively. This role allowed her to further develop her skills in client relations and account management within the telecommunications industry.