Simon Farley Smith
About Simon Farley Smith
Simon Farley Smith is a Product Manager Voice at M247, where he has worked since 2022 in Greater Manchester, UK. He has extensive experience in various roles within the telecommunications and contact center industry, including positions at Deloitte UK, Puzzel, and Vodafone.
Work at M247
Simon Farley Smith has been serving as the Product Manager Voice at M247 since 2022. In this role, he focuses on developing and managing voice-related products and solutions. His position is based in Greater Manchester, England, United Kingdom. Simon's expertise in telecommunications and contact center solutions supports M247's commitment to delivering innovative services to its clients.
Previous Employment Experience
Before joining M247, Simon held various positions in the telecommunications and consulting sectors. He worked at Deloitte UK as a Manager in Consulting from 2020 to 2022. Prior to that, he was a Solutions Architect at Puzzel from 2015 to 2018. His career also includes roles at Capstone Intelligent Solutions Limited and Vodafone Global Enterprise, where he contributed to pre-sales and solution architecture.
Education and Training
Simon attended Alne County Primary School from 1980 to 1984 and later studied at Easingwold Secondary School from 1984 to 1991. His educational background laid the foundation for his career in technology and consulting, equipping him with the skills necessary to excel in various roles within the telecommunications industry.
Skills and Expertise
Simon possesses a strong skill set developed across multiple sectors, including Financial Services, Hospitality, Outsourcing, Hosting, and Local Government. He is adept at understanding business challenges and providing tailored solutions. His experience includes coordinating project designs and delivering high-level design documentation, showcasing his capabilities in architecture design within the telecommunications and contact center industries.
Professional Attributes
Simon is recognized for his confident communication skills and ability to build cross-functional alignment to achieve results. He has a proven track record of presenting to customers at board level and is passionate about delivering results through people. His analytical skills and conceptual thinking enable him to instigate and manage change effectively, aligning with commercial and cultural objectives.