Molly Exten
About Molly Exten
Molly Exten is a Technical Writer at mabl, where she creates documentation and supports users in low-code test automation. With a background in education and experience in various teaching and technical roles, she enhances user engagement and contributes to mabl's early access programs.
Current Role at mabl
Molly Exten currently serves as a Technical Writer at mabl, a position she has held since 2022. In this role, she creates documentation that aids users in effectively utilizing low-code test automation. She plays a significant part in mabl's early access programs, ensuring that users are informed and prepared for new features. Her contributions enhance user engagement and understanding during product updates and feature launches.
Previous Experience in Education
Molly Exten has extensive experience in education, having worked as an ESL Instructor at UMass Boston from 2013 to 2020. She also served as an ESL Instructor at ASC English for seven months in 2013 in Boston. Additionally, she was a Fulbright English Teaching Assistant at the Institute of International Education in Saratov, Russia, from 2010 to 2011. Her background in education informs her approach to technical writing and user support.
Educational Background
Molly Exten holds a Master of Arts (M.A.) in TESOL from American University, which she completed from 2011 to 2012. She also earned a Bachelor of Arts (B.A.) in History from the University of Pittsburgh between 2005 and 2009. Additionally, she studied Software Engineering at General Assembly in 2021. Her diverse educational background supports her roles in both technical writing and education.
Technical Support and Engineering Experience
Before her current role, Molly Exten worked at mabl as a Technical Support Engineer from 2021 to 2022. She also held positions at General Assembly as an Instructional Associate and a Software Engineering Fellow in 2021. These roles provided her with valuable customer support experience and technical knowledge, which she applies in her current position.
Personal Interests and Skills
Molly Exten is a lifelong learner and values continuous education. She enjoys cooking on weekends and engages in various activities outside of her professional life. Her customer support experience complements her technical writing skills, allowing her to effectively communicate complex information to users.