Pratish Singh
About Pratish Singh
Pratish Singh is a Technical Support Engineer with expertise in VMware and Active Directory, currently working at mabl since 2022. He has a background in IT service management and holds certifications in MCSA and ITIL.
Work at mabl
Currently, Pratish Singh serves as a Technical Support Engineer at mabl, a role he has held since 2022. His responsibilities include providing technical assistance and support to clients, ensuring the effective use of mabl's solutions. Working remotely, he leverages his expertise in VMware and Active Directory to address client inquiries and resolve issues efficiently.
Previous Experience
Before joining mabl, Pratish Singh accumulated valuable experience in various roles. He worked at Genpact as a Consultant from 2020 to 2022, where he focused on delivering IT solutions. Prior to that, he was employed at Tata Consultancy Services as an IT Analyst from 2017 to 2019. His career began at IBM India Private Limited, where he served as a Practitioner from 2015 to 2017. This diverse background has equipped him with a comprehensive understanding of IT support and services.
Education and Expertise
Pratish Singh holds a Bachelor of Technology (BTech) degree in Computer Science from BABU BANARASI DAS NORTHERN INDIA INSTITUTE OF TECHNOLOGY, LUCKNOW, which he completed from 2010 to 2014. His educational background is complemented by certifications, including MCSA and ITIL, which demonstrate his proficiency in Microsoft technologies and IT service management best practices. His expertise in computer networking further enhances his ability to manage and troubleshoot network systems.
Certifications and Skills
Pratish Singh possesses several certifications that validate his technical skills. He holds the MCSA certification, showcasing his capabilities in Microsoft technologies and solutions. Additionally, he has achieved ITIL certification, indicating his knowledge of IT service management best practices. His expertise in VMware and Active Directory is crucial for managing virtual environments and directory services, making him a valuable asset in technical support roles.