Diane Gabrielsen
About Diane Gabrielsen
Diane Gabrielsen serves as the Director of Customer Experience at MacroHealth, where she has worked since 2023. With extensive experience in health care consulting and product management, she has held various leadership positions across several organizations, contributing to system improvements and product development.
Work at MacroHealth
Diane Gabrielsen has served as the Director of Customer Experience at MacroHealth since 2023. In this role, she focuses on enhancing customer interactions and improving overall satisfaction. Her experience in customer experience management contributes to the strategic initiatives of the company, aiming to streamline processes and deliver effective solutions to clients.
Current Role at Health Payer Innovations
In addition to her position at MacroHealth, Diane Gabrielsen works as Principal in Health Enterprise Consulting at Health Payer Innovations since 2022. Her responsibilities include overseeing product development, research, technology integration, and process improvement. She plays a key role in driving innovation within the health payer sector.
Previous Experience in Health Care
Diane Gabrielsen has extensive experience in the health care industry. She served as Vice President of IS Delivery at Network Health WI from 2018 to 2022, where she managed information systems delivery. Prior to that, she held various roles at Dean Health Plan, Inc., including Director of Product Management and Health Care Reform Program. Her background includes significant contributions to product development and strategic initiatives.
Educational Background
Diane Gabrielsen earned a Bachelor of Arts degree in History and Sociology from the University of Wisconsin-Milwaukee, completing her studies from 1988 to 1992. This educational foundation supports her analytical skills and understanding of social dynamics within the health care sector.
Professional Certifications
Diane Gabrielsen holds a professional certification as a Health Insurance Associate (HIA). This certification reflects her expertise in health insurance and her commitment to maintaining industry standards and best practices.