Katrina Ramos
About Katrina Ramos
Katrina Ramos is a Customer Success Manager at MacroHealth, where she has worked since 2018 in the Greater Chicago Area. She has a diverse professional background, including roles at Mapfre Asistencia and the US Army, and holds a Bachelor of Arts degree from the University of Minnesota.
Work at MacroHealth
Katrina Ramos has been employed at MacroHealth since 2018, serving as a Customer Success Manager. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her tenure at MacroHealth spans over six years, during which she has contributed to the company's growth and client engagement strategies. The Greater Chicago Area serves as her primary work location.
Education and Expertise
Katrina Ramos holds a Bachelor of Arts degree from the University of Minnesota. This educational background has equipped her with the necessary skills and knowledge to excel in her career, particularly in customer success and account management. Her academic achievements support her professional expertise in managing client relationships and delivering effective solutions.
Background
Katrina Ramos has a diverse professional background. Before joining MacroHealth, she worked as a Senior Account Manager at Mapfre Asistencia from 2000 to 2009 in Miami, Florida. Additionally, she served in the US Army as an Electronic Warfare Signals Intelligence Analyst from 1990 to 1993. Her experience also includes a role as a Volunteer Chairperson at Apogee Enterprises, Inc. from 1996 to 2000 in Minneapolis, Minnesota.
Professional Experience
Katrina Ramos has accumulated significant professional experience over the years. Her nine-year tenure at Mapfre Asistencia involved managing accounts and ensuring client satisfaction. Her military service in the US Army provided her with analytical skills and discipline. Furthermore, her volunteer work at Apogee Enterprises, Inc. demonstrated her commitment to community involvement and leadership.