Gabriel Lozano
About Gabriel Lozano
Gabriel Lozano is a Customer Success Manager at MacStadium, with a diverse background in customer relations and account management across various companies. He has held multiple roles at Rackspace and has experience in hospitality and event management.
Current Role at MacStadium
Gabriel Lozano serves as a Customer Success Manager at MacStadium, a position he has held since 2021. In this role, he is responsible for ensuring customer satisfaction and success with MacStadium's cloud solutions. His work involves collaborating with clients to understand their needs and providing tailored support to enhance their experience with the company's services. Lozano operates from San Antonio, Texas.
Previous Experience in Customer Success
Before joining MacStadium, Gabriel Lozano accumulated significant experience in customer success roles at Rackspace, a leading managed cloud company. He worked as an Account Manager from 2006 to 2013, followed by a position as Enterprise Customer Success Manager from 2018 to 2020. His tenure at Rackspace spanned a total of seven years as an Account Manager and two years in the Enterprise Customer Success role, where he focused on maintaining and enhancing client relationships.
Early Career Background
Gabriel Lozano began his career in the audio-visual sector as an Account Executive at AVW Audio Visual, where he worked from 1999 to 2003 in Austin, Texas. He then transitioned to the hospitality industry, serving as a Conference Concierge at San Luis Resort, Spa and Conference Center from 2004 to 2005 in Galveston, Texas. Additionally, he held the position of Social Catering Manager at Houston Marriott South at Hobby Airport for four months in 2003.
Educational Background
Gabriel Lozano studied at Texas State University, where he earned a Bachelor of Fine Arts (BFA) degree in Communication and Media Studies. His studies took place from 1993 to 1998, providing him with a solid foundation in communication principles that have been beneficial throughout his career.