Kevin Brown
About Kevin Brown
Kevin Brown is a Service Center Manager at MacStadium, where he has worked since 2021. He holds a Bachelor of Arts in English from Emory University and has experience in various roles within the company, including Service Desk Analyst and Datacenter Technician.
Current Role at MacStadium
Kevin Brown serves as the Service Center Manager at MacStadium, a position he has held since 2021. In this role, he oversees the operations of the service center, ensuring efficient support for clients and managing service delivery. His experience in various roles within the company has equipped him with a comprehensive understanding of the technical and customer service aspects of the business.
Previous Positions at MacStadium
Prior to his current role, Kevin Brown held several positions at MacStadium. He worked as a Datacenter Technician from 2019 to 2020, where he managed technical operations within the data center. He then transitioned to the Service Desk Analyst role from 2020 to 2021, providing technical support and assistance to clients. Following that, he served as the Service Desk Team Lead from 2021 to 2022, where he guided a team in delivering customer support.
Education and Academic Background
Kevin Brown studied at Emory University, where he earned a Bachelor of Arts in English Language and Literature from 2002 to 2006. He also pursued additional studies in English with concentrations in computer science and film for one year from 2006 to 2007. Furthermore, he attended the Georgia Institute of Technology in 2018 for 11 months, enhancing his educational qualifications.