Michael Rhoades
About Michael Rhoades
Michael Rhoades is a Service Center Manager at MacStadium, where he focuses on team engagement and problem-solving to deliver high-quality solutions. He holds a Bachelor of Arts in Telecommunication from The University of Georgia and a Master of Arts in Communication from Georgia State University, with over nine years of experience in IT and data center operations.
Work at MacStadium
Michael Rhoades currently serves as the Service Center Manager at MacStadium, a position he has held since 2020. In this role, he focuses on engaging team members to enhance communication, solve problems dynamically, and deliver high-quality solutions. Prior to this, he worked at MacStadium as a Data Center Engineer for nine months and as a Customer Support Technician for eleven months. His experience at MacStadium has contributed to his expertise in managing service operations and leading project teams.
Education and Expertise
Michael Rhoades earned a Bachelor of Arts (B.A.) in Telecommunication from The University of Georgia, where he studied from 2001 to 2006. He furthered his education at Georgia State University, obtaining a Master of Arts (M.A.) in Communication from 2008 to 2012. His academic background complements his professional expertise, which includes server configuration, hardware and software upgrades, and complex problem-solving. He has over nine years of experience in testing, installing, repairing, and maintaining various hardware and software systems.
Background
Before joining MacStadium, Michael Rhoades worked as a self-employed IT Consultant in Atlanta, GA, from 2012 to 2018. He also gained experience as a Graduate Research/Lab Assistant at Georgia State University from 2008 to 2012. His diverse background in IT consulting and academic research has equipped him with a strong foundation in technology and communication.
Achievements
Michael Rhoades has demonstrated a strong ability to avert IT crises and lead project teams to success on time and under budget. He specializes in inspecting security and disaster recovery systems, achieving robust systems with zero security intrusions. His skills in training and motivating others have enabled him to develop and implement large, complex global projects effectively.