Kalli Edgar
About Kalli Edgar
Kalli Edgar is an Operations Manager at Made Tech in London, England, with a background in account management and customer operations.
Operations Manager at Made Tech
Kalli Edgar currently works as an Operations Manager at Made Tech in the London, England Metropolitan Area. In this role, Kalli collaborates with the Talent team to manage the hiring calendar and contributes to process improvements. Additionally, Kalli holds weekly regional meetings to discuss scheduling requirements and receive updates on clients and new business. Kalli’s responsibilities extend to providing weekly accurate forecasting and financial reporting through a created automated format.
Previous Experience at Romax
Kalli Edgar worked as an Account Manager at Romax in London, United Kingdom, for 8 months in 2019. During this tenure, Kalli was responsible for managing client accounts and ensuring client satisfaction. The role included tasks that focused on client relationship management and operational efficiency.
Customer Operations Lead at Accenture
From 2011 to 2018, Kalli Edgar served as a Customer Operations Lead at Accenture for a period of 7 years in London, United Kingdom. In this position, Kalli implemented an additional approval process for recording time, which improved client invoice accuracy by 70%. Kalli also vetted and onboarded an IT support supplier, ensuring continual service management and reporting.
Account Manager at Santa Fe Relocation Services
Kalli Edgar was an Account Manager at Santa Fe Relocation Services in Singapore from 2009 to 2011. During these 2 years, Kalli managed client accounts and worked to ensure the smooth relocation of clients. This role involved coordinating logistics, managing service providers, and maintaining strong client relationships.
Education in Psychology at University of Hertfordshire
Kalli Edgar studied at the University of Hertfordshire, where Kalli achieved a Bachelor of Science (BSc) in Psychology. This educational background provided a foundation in understanding human behavior, critical thinking, and analytical skills, which are applied in Kalli’s professional roles.