Laura Burnett
About Laura Burnett
Laura Burnett is the Head of Delivery at Made Tech, where she also serves as Delivery Principal, focusing on delivery excellence for Housing, Planning & Communities projects.
Title and Current Role
Laura Burnett is the Head of Delivery at Made Tech. In her role, she co-leads the Delivery Management Organisation with a 'two in a box' approach, responsibly designing career paths and development plans for Delivery Managers. She ensures delivery excellence for housing, planning, and communities projects. Additionally, she engages in bid support, quality assurance, and sponsorship activities.
Previous Experience and Roles
Before joining Made Tech, Laura Burnett held various positions in the industry. She was a Product Delivery Manager at Valtech from 2017 to 2021 in Bristol, United Kingdom. Prior to that, she served as a Senior Project Manager at GDS Group for two years, from 2015 to 2017. She also worked as a Project Manager and Marketing Campaign Coordinator at SelectScience from 2010 to 2015. Additionally, Laura had a brief stint as a Marketing Executive at The Student Media Group in 2009.
Educational Background
Laura Burnett pursued her higher education at the University of the West of England, where she studied Microbiology, genetics, pathology, and pharmacology, and achieved a degree in Microbiology from 2006 to 2010. She attended Parkstone Grammar School from 2004 to 2006 and was also a student at Bournemouth School for Girls.
Public Sector and Digital Service Delivery
At Made Tech, Laura Burnett is deeply invested in the digital transformation of public services. She sheds light on overlooked steps that are crucial for the success of delivery projects and writes about the importance of digital service delivery in government. Laura discusses how to create services that meet citizens' needs while delivering tangible benefits against the original business case.
Contributions and Advocacy
Laura Burnett actively participates in discussions and webinars about digital transformation and service delivery. She participated in a webinar with Digital Leaders as part of their Public Sector Innovation Week. Laura highlights the benefits of open source in the public sector and explores ways to recruit and retain talent, supporting the growth of essential digital skills for transformation. She advocates for improvements in public services through digital transformation.