Melanie Cannon
About Melanie Cannon
Melanie Cannon is the Discipline Head of Content Design at Made Tech, with 17 years of experience in content, focusing recently on the public sector.
Professional Designation and Current Role
Melanie Cannon serves as the Discipline Head of Content Design at Made Tech. In this role, she focuses on leading and mentoring design teams to create user-focused content and improve service delivery. With her extensive background in the industry, she is instrumental in fostering an environment that encourages collaboration and innovative problem-solving.
Work Experience in Content Design
Melanie Cannon's career spans various high-profile roles in content design and management. Before her current position at Made Tech, she was a User-centred Design Principal (content design) at the same company for seven months. She also enriched her portfolio with a significant tenure as Head of Content Design at the Department for Work and Pensions (2017-2021), followed by serving as a Human-centred Design Lead at the UK Health Security Agency for eight months.
Earlier Career
Melanie Cannon's early career includes roles that laid a strong foundation for her current expertise. She was a Reporter for The Sunday Times from 2006 to 2010 and a Content Manager at JustGiving from 2010 to 2013. She also served in roles like Editorial Producer at edpic and Deputy Editor of the National Trust Magazine, further showcasing her versatility and depth in content creation.
Educational Background
Melanie Cannon obtained her Bachelor of Arts (BA) in English from the University of Oxford, where she studied from 2001 to 2004. She also has a strong academic foundation from Altrincham Grammar School for Girls, where she achieved four A levels with top grades. This comprehensive educational background has underpinned her career in content design and editorial roles.
Focus and Approach
Melanie Cannon emphasizes creating a collaborative and supportive environment for designers. She prioritizes allowing her team to take calculated risks, which she believes leads to delivering more effective services. Her 17 years of experience, especially in the public sector, reflect her commitment to refining user-centred design practices and improving content delivery systems.