Ros Ford Gunningham
About Ros Ford Gunningham
Ros Ford Gunningham is the Lead Designer at Made Tech in Crawley, West Sussex, United Kingdom, and also serves as the Customer Experience Manager at Virgin Atlantic Airways.
Title
Ros Ford Gunningham currently holds the position of Lead Designer at Made Tech in Crawley, West Sussex, United Kingdom. In this role, Gunningham applies design expertise to influence working practices and culture, supporting customer needs and goals.
Current Roles
Ros Ford Gunningham is currently working at two notable organizations. At Made Tech, Gunningham serves as Lead Designer. Concurrently, Gunningham holds the role of Customer Experience Manager at Virgin Atlantic Airways, where the focus is on improving customer experiences.
Previous Employment
Ros Ford Gunningham has held several prominent positions in the past. Notably, Gunningham worked as a Service Designer at EDF Energy from 2019 to 2022. Previous roles also include Senior Account Manager at Victoria Real, NM Marketing Manager at Family Assurance Friendly Society Limited, PR Account Manager at Midnight Communications, Media Manager at First Financial, and Media Manager at Zenith Media Group. These roles provided broad experience across service design, marketing, media, and public relations.
Education and Expertise
Ros Ford Gunningham studied Business Studies at the University of Kent, achieving a Bachelor’s Degree between 1989 and 1992. Gunningham is experienced in user research, prototyping, and testing design. Additionally, Gunningham is proficient in facilitating workshops and leading meetings in agile and complex environments. Known for strong interpersonal, communication, and negotiation skills, Gunningham is naturally collaborative and continuously seeks out innovation to support development.