Josephine Fierro
About Josephine Fierro
Josephine Fierro is a Pharmacy Benefit Plan Administrator II with extensive experience in healthcare and customer service. She currently works at Prime Therapeutics and CVS Health, and has held various roles in the industry since 2005.
Work at Magellan Rx Management
Josephine Fierro has been employed at Magellan Rx Management as a Pharmacy Benefit Plan Administrator II since March 2023. In this role, she is responsible for managing pharmacy benefit plans and ensuring effective delivery of services. Her position is based in Scottsdale, Arizona, and operates under a hybrid work model, allowing for both remote and in-office work.
Current Role at Prime Therapeutics
Since 2020, Josephine Fierro has been working at Prime Therapeutics as a Benefit Configuration Analyst. In this capacity, she focuses on the configuration of benefit plans, ensuring that they meet the needs of clients and comply with regulatory requirements. Her role is based in Phoenix, Arizona, where she has accumulated four years of experience.
Experience at CVS Health
Josephine Fierro has held multiple positions at CVS Health over the years. She has served as an Account Manager since 2017, where she manages client accounts and oversees service delivery. Additionally, she worked as a Clinical Assistant for nine months in 2008 and later as a Daily Review Auditor from 2008 to 2010. She also held the position of Pharmacy Technician III from 2005 to 2008, contributing to her extensive background in healthcare.
Background in Healthcare and Customer Service
With over 15 years of experience in healthcare and customer service, Josephine Fierro has developed a strong focus on process improvement and care delivery. Her career spans various roles in the pharmacy and healthcare sectors, enabling her to gain insights into operational efficiencies and customer needs.
Education and Expertise
Josephine Fierro earned a Bachelor's degree in Chemistry from Arizona State University, where she studied from 1998 to 2005. This educational background has provided her with a solid foundation in the sciences, which complements her extensive experience in pharmacy and healthcare roles.