Malisa Dalton
About Malisa Dalton
Malisa Dalton is a Call Center Customer Service Representative currently employed at Magellan Rx Management since 2019. She has a diverse work history that includes roles in medical assistance, hairstyling, inside sales, and administrative support, along with educational qualifications in Business Administration and Retail Management.
Current Role at Magellan Rx Management
Malisa Dalton currently serves as a Call Center Customer Service Representative at Magellan Rx Management. She has held this position since 2019, contributing to the company's customer service operations in Latham, NY. Her role involves assisting customers with inquiries and providing support related to the company's services.
Previous Experience in Customer Service and Sales
Prior to her current role, Malisa Dalton gained extensive experience in customer service and sales. She worked at Time Warner Cable as an Inside Sales Representative from 2014 to 2016, where she focused on sales and customer engagement. Additionally, she served as a Medical Assistant and Referral Specialist at CDPHP from 2010 to 2013, providing essential support in the healthcare sector.
Background in Hairstyling
Malisa Dalton worked as a Hairstylist at SAS Hair Studio from 2013 to 2020 in the Albany, New York area. During her seven years in this role, she developed skills in client consultation and hair care services, contributing to customer satisfaction and loyalty.
Educational Background in Business Administration
Malisa Dalton studied Business Administration at Bryant & Stratton College, where she earned an Associate degree from 2007 to 2010. She furthered her education at Fortis College in Florida, focusing on Business, Management, Marketing, and Related Support Services, and achieved a certification in Retail Management from 2012 to 2013.
Early Career Experience
Malisa Dalton began her career as an Administrative Assistant at Kelly Services from 2006 to 2008. This early experience provided her with foundational skills in office administration and customer interaction, which she has built upon in her subsequent roles.