Charles Jayson De Leon
About Charles Jayson De Leon
Charles Jayson De Leon is a Business Development Manager at Magic, Inc, where he has worked since 2022 in San Francisco, California. He has a background in operations and customer service, with previous roles at Majorel, Sutherland, TaskUs, and Sitel Group.
Work at Magic
Charles Jayson De Leon has been serving as the Business Development Manager at Magic, Inc since 2022. He is based in San Francisco, California, where he has been contributing to the company's growth and development for the past two years. His role involves identifying new business opportunities and fostering relationships with potential clients.
Previous Experience in Business Operations
Before joining Magic, Charles worked at Majorel as an Operations Supervisor from 2020 to 2022. In this position, he managed operational processes and ensured efficiency within the team. His experience in operations management contributed to his skills in overseeing business functions and improving performance.
Career in Customer Service and Training
Charles has extensive experience in customer service and training roles. He worked at Sutherland as a Skills Trainer from 2012 to 2016, where he focused on developing training programs for employees. He later served as a Customer Service Team Lead at TaskUs from 2018 to 2020, overseeing customer service operations. Additionally, he was a Team Manager at Sitel Group from 2016 to 2018, where he led a team in delivering customer support.
Education and Academic Background
Charles Jayson De Leon studied at Nueva Ecija University of Science and Technology, where he earned a Bachelor's degree in Business Administration and Management. This educational background provided him with foundational knowledge in business principles, which he has applied throughout his career.