Jan Keilah Valdez
About Jan Keilah Valdez
Jan Keilah Valdez is a Business Development Manager at Magic, Inc, where she has worked since 2021. She has played a key role in sourcing and screening over 10,000 assistants and curating teams for various companies, leveraging her experience from her previous role at TaskUs.
Work at Magic
Jan Keilah Valdez has served as a Business Development Manager at Magic, Inc since 2021. In this role, she has been involved in sourcing and screening candidates to meet client needs. Her team has successfully sourced and screened over 10,000 assistants since 2015. Valdez engages with clients to understand their business requirements, providing tailored staffing solutions in a brief consultation period. The service she contributes to includes unlimited assistant replacement, ensuring a turnaround time of 48 hours.
Background in Customer Service
Prior to her current position, Jan Keilah Valdez worked at TaskUs as a Customer Service Representative from 2018 to 2021. During her three years at TaskUs in the Philippines, she gained experience in customer service operations. This background has equipped her with skills that are essential in her current role, particularly in understanding client needs and delivering effective staffing solutions.
Expertise in Team Curation
Valdez has played a significant role in curating teams of customer service, sales specialists, and digital marketing specialists for fast-growing companies and small to medium-sized businesses (SMBs). Her expertise lies in selecting candidates, providing CVs and call recordings, and setting up interviews for clients. This process ensures that clients receive highly capable specialists at competitive rates.
Company Affiliations and Investors
Magic, Inc, where Jan Keilah Valdez currently works, is backed by prominent investors including Sequoia and Y Combinator. This affiliation highlights the company’s credibility and commitment to providing quality staffing solutions. Valdez's role within such a well-supported organization enhances her ability to deliver effective business development strategies.