Jeffrey Chinen
About Jeffrey Chinen
Jeffrey Chinen is a Business Account Manager at Magic, Inc., a position he has held since 2022. He previously worked at Global Payments Inc. in various roles, including Customer Service Lead and Team Lead 2, accumulating significant experience in customer support and technical assistance from 2012 to 2019.
Current Role at Magic, Inc.
Jeffrey Chinen has been employed at Magic, Inc. as a Business Account Manager since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His experience in account management contributes to the company's efforts in maintaining strong relationships with clients.
Previous Experience at Global Payments Inc.
Prior to his current position, Jeffrey Chinen worked at Global Payments Inc. for several years. He served as a Technical Support Specialist from 2012 to 2015, where he provided technical assistance to clients. He then advanced to the position of Customer Service Lead from 2014 to 2015, focusing on enhancing customer service operations. Following this, he took on the role of Team Lead 2 from 2015 to 2019, overseeing a team and managing service delivery.
Career Progression
Jeffrey Chinen's career has shown a steady progression within the customer service and account management sectors. His tenure at Global Payments Inc. spanned from 2012 to 2019, during which he gained extensive experience in technical support and team leadership. This background laid the foundation for his current role at Magic, Inc.
Work History Overview
Jeffrey Chinen's work history includes a total of seven years at Global Payments Inc., where he held multiple roles. His positions included Technical Support Specialist, Customer Service Lead, and Team Lead 2. This diverse experience has equipped him with a comprehensive understanding of customer service and account management.