Юлия Грошикова
About Юлия Грошикова
Юлия Грошикова is a Customer Service Team Leader at Mail.ru Group, where she has worked since 2018. She previously held the position of Business Development Group Leader at Neirika from 2016 to 2018 and studied Psychology at Мордовский Государственный Университет им. Н.П. Огарева.
Current Role at Mail.ru Group
Юлия Грошикова serves as a Customer Service Team Leader at Mail.ru Group, a position she has held since 2019. In this role, she manages a team focused on delivering quality customer service and enhancing user satisfaction. She also works as a Business Development Manager at the same organization, a position she has occupied since 2018. Her dual roles reflect her expertise in both customer service and business development within the company.
Previous Experience at Neirika
Prior to her tenure at Mail.ru Group, Юлия Gрошикова worked at Neirika as the Head of Business Development from 2016 to 2018. During her two years in this role, she was responsible for developing business strategies and fostering growth within the organization. Her experience at Neirika contributed to her skill set in business development and management.
Education in Psychology
Юлия Gрошикова studied at Мордовский Государственный Университет им. Н.П. Огарева (МГУ) from 2006 to 2011. She specialized in Psychology and earned the qualification of специалист. This educational background has provided her with insights into human behavior, which can be beneficial in her roles in customer service and business development.
Professional Background
Юлия Грошикова has a professional background that spans several years in customer service and business development. Her experience includes leadership roles where she has focused on team management and strategic growth. Her work at both Mail.ru Group and Neirika highlights her capabilities in fostering business relationships and enhancing customer experiences.