Elena Ushkova
About Elena Ushkova
Elena Ushkova is a Key Account Manager at Mail.ru Group, where she has worked on the Юла project since 2019. She has extensive experience in account management and customer support, having held various roles at Mail.ru Group and previously at Favorit International Recruitment Center.
Current Role at Mail.ru Group
Elena Ushkova serves as a Key Account Manager for the project Юла at Mail.ru Group since 2019. In this role, she manages key accounts and develops strategies to enhance customer relationships and drive sales growth. Her tenure in this position has lasted for five years, contributing to the project's success in the competitive online marketplace.
Previous Experience at Mail.ru Group
Prior to her current role, Ushkova held several positions at Mail.ru Group. She was the Head of Customer Support (Key Account Sales Manager) for the Товары@Mail.Ru project in 2018, where she focused on customer service and account management for 11 months. Additionally, she worked as an Account Manager for Товары@Mail.Ru from 2008 to 2011 and as an E-commerce Sales Manager from 2011 to 2017, accumulating extensive experience in sales and account management.
Experience at Favorit International Recruitment Center
Elena Ushkova worked as an Account Manager at Favorit International Recruitment Center from 2001 to 2002. During her one-year tenure, she was responsible for managing client accounts and facilitating recruitment processes, which provided her with foundational experience in account management.
Educational Background
Elena Ushkova studied at Московский Авиационный Институт (Государственный Технический Университет) (МАИ) from 2000 to 2006. She earned a degree in Прикладная информатика в экономике, which equipped her with knowledge in applied informatics and its applications in economics, supporting her career in account management and sales.