Jelena Tihvinska
About Jelena Tihvinska
Jelena Tihvinska serves as the Head of Customer Support at Mail.Ru Group, a position she has held since 2010 in Latvia.
Work at Mail.ru Group
Jelena Tihvinska has been employed at Mail.ru Group since 2010. In her role as Head of Customer Support, she has contributed to the development and management of customer service operations. Her tenure at the company spans over 14 years, during which she has overseen various initiatives aimed at improving customer satisfaction and support efficiency.
Professional Role and Responsibilities
As Head of Customer Support, Jelena Tihvinska is responsible for leading the customer support team at Mail.ru Group. Her role includes developing strategies to enhance customer service, managing support staff, and ensuring that customer inquiries are addressed effectively. She plays a key role in maintaining the quality of support services provided to users.
Location and Impact
Jelena Tihvinska operates from Latvia, where she has been instrumental in shaping the customer support landscape for Mail.ru Group. Her leadership in this region has contributed to the company's ability to address customer needs and improve overall service delivery.