Ericka Núñez
About Ericka Núñez
Ericka Núñez is a Customer Support Manager at MailerLite, where she has worked since 2019. She has a diverse background in education and customer service, having held various roles including teacher, tutor, and support associate.
Current Role at MailerLite
Ericka Núñez serves as the Customer Support Manager at MailerLite. She has held this position since 2019, contributing to the company's commitment to providing effective customer service. In her role, she oversees support operations and ensures that customer inquiries are addressed efficiently.
Previous Experience in Customer Support
Prior to her current role, Ericka worked as a Support Associate at PartnerHero from 2018 to 2019. In this position, she gained valuable experience in customer service, assisting clients and resolving issues. Additionally, she interned at UNODC in 2018, where she further developed her skills in a professional environment.
Educational Background
Ericka Núñez studied at Lindenwood University, where she earned a Bachelor of Arts degree from 2014 to 2017. She also attended Université de Caen Normandie for a brief period in 2017. Her education has provided her with a solid foundation for her career in customer support and communication.
Teaching Experience
In 2019, Ericka worked as an English and French teacher at the International Language Center in San Pedro Sula, Honduras. This role lasted for four months and allowed her to apply her language skills in an educational setting, contributing to the language development of her students.
Early Career and Other Roles
Ericka began her career as a Sales Agent at KM2 Solutions in 2012 for one month. She then worked at Pedestal Foods as a Food Service Worker from 2014 to 2017, gaining experience in customer service and food management. Additionally, she served as a Writing Center Tutor at Lindenwood University from 2016 to 2017, where she assisted students with their writing skills.