Frank Altera Novoa
About Frank Altera Novoa
Frank Altera Novoa is a Quality Assurance Analyst at MailerLite, where he has worked since 2022. He has a background in technology and a degree in Hemotherapy and Immunohematology from Universidad de Buenos Aires.
Work at MailerLite
Frank Altera Novoa has been employed at MailerLite since 2022 as a Quality Assurance Analyst. In this role, he is responsible for ensuring the quality and functionality of the company's software products. Prior to his current position, he worked at MailerLite in various capacities, including Customer Support and Customer Success Manager, from 2020 to 2022. His experience at MailerLite has allowed him to develop a strong understanding of customer needs and software quality standards.
Education and Expertise
Frank studied at Universidad de Buenos Aires from 2013 to 2018, where he pursued a degree in Medicina. He achieved the Técnico Universitario en Hemoterapia e Inmunohematología during his studies. This educational background contributes to his analytical skills and attention to detail, which are essential in his role as a Quality Assurance Analyst.
Background in Customer Success
Before his current role, Frank worked at Hostinger International as a Customer Success Specialist from 2019 to 2020. He also held positions at MailerLite as a Customer Success Manager and Customer Support from 2020 to 2022. His background in customer-facing roles highlights his ability to interact effectively with clients and understand their needs.
Previous Experience in SAP Consulting
Frank worked as a Consultor de SAP basis at Prana Sur S.A for 11 months in 2019. This role involved providing expertise in SAP systems, which enhanced his technical skills and understanding of software solutions. His experience in SAP consulting adds to his diverse skill set in technology and quality assurance.
Passion for Technology and Coding
Frank has a strong passion for technology, which he pursues through hobbies such as coding and software development. This enthusiasm for technology complements his professional roles and enhances his capabilities as a Quality Assurance Analyst.